This ASX listed technology provider employs 3500 staff and its services include consulting, applications management, IT infrastructure and health ICT services.
Orchard was appointed to provide fast turn-around recruitment for the newly created Tasmanian Service Centre for 50 permanent positions with the roles being a mix of Service Desk Agents, Remote Desktop Engineers, Team Leaders and Management roles.
Orchard’s recruitment solution supports the client’s recruitment centre and Orchard has been able to;
- Deliver a fast and co-ordinated recruitment service for over 25 hires over three weeks
- Ensure that the candidate and Hiring Manager experience mirrors the current recruitment service delivered by the clients recruitment team
- Achieve cost control through a transparent pricing formula which is significantly closer to internal cost per hire than agency cost per hire.
The Orchard service uses the client’s recruitment process flow, recruitment tools, and their brand in our approach. Orchard has inducted and trained its specialist consultants in the client’s requirements. All candidates are owned by the client and housed within Orchard’s technology and the client is able to login remotely to this database partition to review candidates and job status.
“Orchard HRO partner with us to provide an excellent service for project recruitment requirements, our internal recruitment team can now offer scalable service delivery at peak periods, that mirrors our existing internal processes. It is a cost effective solution, with complete transparency and professionalism.”
Emily Alexander, Recruitment Manager
For more information on our approach, we would be happy to provide the contact details of our referee